Privacy Policy

1. Who we are

AL Thanweer ("we", "us", "our") is an online Malayalam-language Islamic madrasa based in Mannarkkad, Kerala, India · Sharjah, UAE. This Privacy Policy explains how we collect, use, and protect information when you visit althanweer.com, contact us, or enroll in our classes.

2. Information we collect

• Contact form data: name, email, phone, WhatsApp number, country/city, student's age, course of interest and message.
• Communications: WhatsApp messages, email correspondence, and call notes.
• Technical data: IP address, browser type, device, referring URL, and pages visited (via analytics and advertising cookies).
• Cookies and similar technologies: for analytics, remarketing and conversion measurement (see Section 6).

3. How we use your information

• Respond to enquiries and schedule free trial classes.
• Deliver classes, share lesson materials and process fees.
• Send service updates, class reminders and community announcements.
• Improve the website, measure advertising performance, and personalise our outreach.
• Comply with legal obligations.

4. Legal basis

We process your data based on your consent (when you submit the contact form or opt in to marketing), our legitimate interests(running a safe and effective madrasa), and where applicable, to fulfil a contract with you.

5. Third-party services

We share limited data with trusted processors, only as needed:

• Resend, to deliver contact-form submissions to our email inbox.
• WhatsApp (Meta), for parent/teacher messaging.
• Google (Analytics, Ads, Tag Manager), for measurement and advertising.
• Meta (Facebook / Instagram Pixel, Conversions API), for measurement and advertising.
• Hosting provider, to serve the website.

We never sell your personal information.

6. Google Advertising & Privacy Policy

To reach students and families seeking authentic online Malayalam Islamic classes, we use Google Ads, Google Analytics, and third-party advertising services. In accordance with Google's Advertising Policies and requirements:

• Third-Party Cookies: Third-party vendors, including Google, use cookies, web beacons, and device identifiers to serve ads based on a user's prior visits to our website or other websites across the Internet.
• Personalized Advertising: Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visits to AL Thanweer and/or other websites on the Internet.
• Measurement and Conversion Tracking: We use Google Ads conversion tracking and Google Analytics 4 tags to measure engagement (such as trial bookings, form submissions, and WhatsApp clicks) to optimize our educational outreach.
• Data Protection: No sensitive personal information or student data is ever sold or shared with programmatic advertisers.

Your Choices & Google Ads Opt-Out Links:

• Google My Ad Center: You can customize your ad preferences or opt out of personalized Google ads anytime at myadcenter.google.com and Google Ads Settings.
• How Google Uses Data: Learn how Google handles information from sites that use its services at Google Partner Sites Policy.
• Google Privacy & Terms: Review Google's complete advertising principles at Google Advertising & Privacy.
• Industry-Wide Ad Opt-Out: Opt out of third-party cookie advertising across industry networks at AboutAds.info (DAA), Network Advertising Initiative (NAI), or Your Online Choices (EDAA).
• Meta Ad Settings: Manage Meta advertising preferences at Meta Ad Center.

7. Cookies

We use cookies for essential site function, analytics, and advertising as described above. You can control cookies in your browser settings. Disabling cookies may affect site functionality.

8. Children's privacy

Our Kids track is designed for school-age children. Enrolment, contact and payment are always handled by a parent or guardian. We do not knowingly collect personal data directly from children under 13 without verifiable parental consent. If you believe a child provided us data without consent, contact us and we will delete it.

9. Data retention

We keep enquiry data for up to 24 months, and enrolled-student records for as long as needed to deliver classes plus a reasonable period for legal and accounting purposes. You can request earlier deletion at any time.

10. Your rights

You have the right to access, correct, delete or export your personal data, withdraw consent, object to processing, and lodge a complaint with a data protection authority. Email us to exercise these rights.

11. International transfers

We serve families across Kerala and the Gulf. Your data may be processed on servers outside your country. We use providers that apply industry-standard safeguards.

12. Security

We apply reasonable technical and organisational measures to protect your data. No online service can guarantee absolute security.

13. Changes

We may update this policy from time to time. Material changes will be posted here with a new "last updated" date.

14. Contact us

For any privacy questions or requests, contact:

• Email: info@althanweer.com
• WhatsApp / Phone: +91 80890 75408
• Address: Mannarkkad, Kerala, India · Sharjah, UAE